Thank you for shopping at our store. To ensure that you are satisfied with your shopping experience, please read the following return and refund policy in detail. Your purchase from our store constitutes your acceptance of these policies.

Return Policy
We offer a 30-day return policy as follows:

Return Period
You have 30 days from the date you received the item to return it.

Return Conditions
Items to be returned must meet the following conditions:

Item is unused.
Item is in the same condition as when you received it.
Item comes with original tags and packaging.
A receipt or proof of purchase is required.
Return Process

Please contact us via email to initiate the return process at [email protected].
We will provide you with a return shipping label and detailed shipping instructions.
Please make sure not to send the item back without return approval, as this may result in your return request not being accepted.
Return Fees

For defective products: We offer free returns and exchanges.
Customer Regret: If you decide to return an item for personal reasons (e.g., you purchased the wrong product, it doesn’t fit, or you no longer need it), we also offer free returns and exchanges.
Return Labels
Defective Products
If the item is defective, damaged during shipping, or doesn’t match your order, we will provide a free return label.
Customer Regret
For returns of non-defective products, you can contact us to get a return label. Generally, you are responsible for the return shipping costs unless otherwise stated.
Exchange Policy
Exchange Process
If you need to exchange an item, we recommend returning the existing item first and repurchasing the required new item after the return is accepted.
This method ensures that you get the item you need as quickly as possible.
Defective Products
If the item you received is defective, please contact [email protected] immediately and we will provide you with a free exchange service.
Refund Policy
Refund Process
We will notify you after we have received and inspected your return and let you know whether the refund has been approved.
If the refund is approved, you will automatically receive the refund via the original payment method within 10 business days. Please note that your bank or credit card company may need additional time to process and issue the refund.
Refund Conditions

Refunds are only available for eligible return items. Please ensure that the item condition and packaging meet the above return requirements in order to process a refund smoothly.
Damage and Problems
Inspection after receiving your order

Please inspect the item immediately upon receipt. If the item is found to be defective, damaged, or not as ordered, please contact us as soon as possible so that we can evaluate the issue and take appropriate action.
Contact Us

For any return, exchange or refund issues, please feel free to contact us by email at [email protected]. We are committed to resolving your issues and ensuring that your shopping experience is a pleasant one.
Thank you for your cooperation and understanding. If you have any questions or need further assistance, please feel free to contact our customer service team.

Contact us:
[email protected]
Phone:+86 17053804334